Global Vista Support
Multi-factor Authentication (MFA) Support
Looking for help with multi-factor authentication?
Click here for the step-by-step process, FAQs, and more.
Latest Release Notes
FAQs
Global Vista
Yes, you must install Citrix which is available at the webpage. Click on either Win Download (for Windows users) or Mac Download (for Mac users) to start downloading Global Vista. For detailed instructions for MAC users click . For detailed instructions for PC users click .
For security reasons, your account will lock after multiple failed login attempts. It will unlock on its own after 30 minutes. If you need to access it sooner, contact product support for assistance.
In order to be able to receive payroll invoices and view payroll packages, your payroll interface and VPO interface must be setup. For Information on setting up your payroll interface click . For Information on setting up your VPO interface click .
As long as the check register has not been posted, you can reprint Accounts Payable checks. If the check register has been posted, you will have to cancel and reissue the check.
You are only able to reprint payroll checks with a passcode provided by 鶹ֱ. Send an email to AccountingSupport@ep.com and include:
- Client ID #
- Show Name
- License number
- A brief description of reason you need the reprint.
Support will call you to go over the steps to reprint and the passcode. For more information on reprinting payroll checks click .
Back to top
CONTACT US
United States
Mon 12:00am to Fri 8:00pm PT
Sat/Sun 7am to 7pm
818.955.6300
United Kingdom/Europe
Mon 8am to Sat 4am UK Time (24x5)
Sat/Sun 3pm to 3am
+44.330.128.1510
sܱǰٰ.dz
After Hours: +44.330.128.1510